Client Name

Address

Therapist Name

Treatment

Date

E-mail

Have you visited the salon before?
Yes No

Standard of Treatment Received Poor Good Excellent

Reception Staff Poor Good Excellent

Salon Atmosphere Poor Good Excellent

Product Knowledge Poor Good Excellent

Attitude of Therapist Poor Good Excellent

Organisation of the Salon Poor Good Excellent

Cleanliness of Salon Poor Good Excellent

Enjoyment of Treatment (if relaxation treatment) Poor Good Excellent

Was the treatment carried out to exceed your expecatations? Yes No

Comments

Was the music appropriate for your treatment? Yes No

Would you reccommend your friends to the salon? Yes No

Are there any treatments you would be interested in seeing introduced to Oliveres in the future?

Do you feel there is any way Oliveres could improve upon its service?